Help Center
Frequently Asked Questions
Quick answers about KS Converter for Android.
What is KS Converter?
KS Converter is an Android app that brings common file conversion tasks into one place.
Does KS Converter use analytics?
KS Converter may use Firebase-related components. Please read the Privacy Policy for details.
Why does my phone warn me about installing the APK?
Android shows this message when you install an APK from a browser or file manager instead of an app store.
What should I do before converting an important file?
Keep the original file as a backup until you confirm that the converted output works correctly.
Why can one file fail even if the extension looks supported?
Files with the same extension can still use different codecs, structures, metadata, or protection methods. So support for a format does not guarantee that every file will convert successfully.
How do I get support?
Email converter@ksdownloader.com with your device model, source format, output format, and any error message.